What a difficult season...It really has been a year for getting the most from every single customer that passes the threshold.
Is your POS signage up to scratch?
How's your customer care and selling skills?
Link sales visible and pushed?
Good offers in place?
It has also struck me that this season has been a season for the avid gardener, as they are the only ones who will garden come hail, rain or - if we're lucky - shine.
Have you everything THEY want? Unusual plants, quality products and a good general range?
Food for thought...
